Complete support services make sure that you can focus on your core business
Our focus is on providing and maintaining your customized platform solution. In order to fulfill these complex requirements we offer you an all-round carefree package. This package includes all the following services:
In case you have any questions concerning the platform solution or in case of disturbances you can contact us via email or telephone. We will reply within stipulated service hours and answer your questions/solve your problems.
When we have successfully completed the project and you are already running the operation you will have a key accountant at your disposal. Thereby we ensure the information and knowledge exchange which is crucial in the digital age.
Operation of your productive and test systems
Infrastructure management as well as the maintenance of the modules you booked are multilayered and are ensured by our technical experts. In the background a multitude of services are rendered which ensure the trouble-free operation of the cloud-based platform solution. These are amongst others: